Are your rates available anytime of the day?
Yes! The 10-10-320 rates apply 24 hours a day, 7 days a week!
Why is it more expensive to call to an international cellular phone?
Because on top of the long distance cost you must pay the air time on the cell phone. Outside of North America, in the rest of the world it is normal for the person who is calling a cellular phone to pay for the airtime. The person who has the cell phone does not have to pay to receive inbound calls.
How do I know if the international number I am dialing is a cell phone, a special service or a special code?
A good idea is to ask the owner of the telephone number directly. But when you do not have a way to find out the information, please call customer service at 10-10-320-00 and we will verify the nature of the number for you and also give you the rate corresponding to this number.
What should I do if I have a problem with my bill?
Please contact our customer service at 10-10-320-00 and we will be pleased to help you.